Wilton's

News

Stories and announcements

8Mar. 2022.

Information in relation to Covid-19 and your trip

Update from 8th March 2022:
– You will be offered a full refund, should any performance be cancelled due to Covid-19.
– If you are showing Coronavirus symptoms or have been asked to self-isolate you should not attend the performance. You will have until 24 hours before a performance to return or exchange your tickets for these reasons.
– All tickets will be e-tickets. Please be ready to show these on your mobile phone or print them and bring them with you to Wilton’s. We are not posting any tickets, and you will not be able to collect tickets from the box office. Without proof of an e-ticket we will not be able to let you enter the performance.
– There are currently no restrictions on booking party size or limitations to households or bubbles (please note this may change). Tickets can be purchased online 24 hours a day, our Box Office is open for telephone sales Monday-Friday (exact opening times may change weekly and can be found here). 
– Drinks can be pre-ordered or purchased on the evening – information on how to pre-order your drinks will be sent to you with confirmation of your seat(s). We encourage all our audience members to pre-order drinks, which will then be ready for you to collect and enjoy on arrival.  
– Our bars will be open before and after performances. Please check bar opening and closing times.
Please note Wilton’s is currently cashless – we will be accepting card payment only.
–  All visitors to the building are encouraged to wear a face covering. Members of staff will also be wearing face coverings.
– If you have a disability please email info@wiltons.org.uk and we can assist you with your visit.
– We will have several hand sanitiser stations throughout the venue. We encourage audience members sanitise your hands on arrival and regularly throughout your visit.
– We have increased ventilation throughout the venue so please note it may be cool inside. Please do not close any windows in the venue or doors that have been safely held open.
– There will not be a cloakroom.
– We will have an enhanced cleaning schedule in place. 
Read more
9Dec. 2021.

Wilton’s Information in relation to Covid-19 and your trip

Update from 8th December 2021:

– You will be offered a full refund, should any performance be cancelled due to Covid-19.

– If you are showing Coronavirus symptoms or have been asked to self-isolate you should not attend the performance. You will have until 24 hours before a performance to return or exchange your tickets for these reasons.

– All tickets will be e-tickets. Please be ready to show these on your mobile phone or print them and bring them with you to Wilton’s. We are not posting any tickets, and you will not be able to collect tickets from the box office. Without proof of an e-ticket we will not be able to let you enter the performance.

– There are currently no restrictions on booking party size or limitations to households or bubbles (please note this may change). Tickets can be purchased online 24 hours a day, our Box Office is open for telephone sales Monday-Friday (exact opening times may change weekly and can be found here). We are currently not open for in-person sales.

–Socially distanced seating is no longer required but we ask that you try and maintain social distancing when moving around the building and when queuing to take your seat.

– Drinks can be pre-ordered or purchased on the evening – information on how to pre-order your drinks will be sent to you with confirmation of your seat(s). We encourage all our audience members to pre-order drinks, which will then be ready for you to collect and enjoy on arrival.  

– Our bars will be open before and after performances. Please check bar opening and closing times.

Please note Wilton’s is currently cashless – we will be accepting card payment only if you have not pre-ordered your drinks.

–  All visitors to the building will be requested to wear a face covering. Anyone refusing to comply will be turned away and no refunds will be given. It is now mandatory that all audience members wear a face covering at all times when in the theatre, and when moving round the building. You will not be required to wear face coverings when seated in the front of house areas. Members of staff will also be wearing face coverings.

– We ask anyone who is medically exempt from wearing a face-covering for health reasons to either carry the relevant medical identification or to wear a hidden disabilities lanyard to help staff identify you and your needs. This is not mandatory, but you may find it makes your visit smoother.

– If you have a disability please email info@wiltons.org.uk and we can assist you with your visit.

– We will have several hand sanitiser stations throughout the venue. Please sanitise your hands on arrival to the venue, before entering the auditorium, and before and after using the toilet facilities.

– We have increased ventilation throughout the venue so please note it may be cool inside. Please do not close any windows in the venue or doors that have been safely held open.

– There will not be a cloakroom.

– We will have an enhanced cleaning schedule in place. 

– If you develop symptoms of Coronavirus after visiting Wilton’s, you should self-isolate and get tested as quickly as possible. If you then test positive, NHS Test and Trace will be in touch. Please follow any advice they may give you. 

– If one of your fellow audience members tests positive for Coronavirus following a performance, you may receive a call from NHS Test and Trace, asking you to get tested or self-isolate. We ask that you follow any advice they may give you. 

Update 22nd Dec:

Due to a Covid case within our company we had to cancel the performance of The Child in the Snow on Wednesday 22nd December at 19.30. If you had tickets for this performance you will have been contacted by a member of our team. 




Read more
19Jul. 2021.

Wilton’s Information in relation to Covid-19 and your trip

Update from 7th December 2021:

In light of the latest UK Government advice, UK Theatre is asking theatregoers to play their part in taking responsibility for their own and others’ safety by wearing face coverings throughout our buildings unless exempt (or whilst actively eating and drinking). We also ask that audiences respect our Front of House teams, who are working tirelessly to ensure that theatres are a welcoming place for all.

Below is an update of information from 19th July 2021:

– You will be offered a full refund, should any performance be cancelled due to Covid-19.

– If you are showing Coronavirus symptoms or have been asked to self-isolate you should not attend the performance. You will have until 24 hours before a performance to return or exchange your tickets for these reasons.

– All tickets will be e-tickets. Please be ready to show these on your mobile phone or print them and bring them with you to Wilton’s.We are not posting any tickets, and you will not be able to collect tickets from the box office. Without proof of an e-ticket we will not be able to let you enter the performance.

– There are currently no restrictions on booking party size or limitations to households or bubbles (please note this may change). Tickets can be purchased online 24 hours a day, our Box Office is open for telephone sales Monday-Friday (exact opening times may change weekly and can be found here
). We are currently not open for in-person sales.

–Socially distanced seating is no longer required but we ask that you try and maintain social distancing when moving around the building and when queuing to take your seat.

– Drinks can be pre-ordered or purchased on the evening – information on how to pre-order your drinks will be sent to you with confirmation of your seat(s). We encourage all our audience members to pre-order drinks, which will then be ready for you to collect and enjoy on arrival.  

– 
Our bars will only be open to ticket holders. Please check bar opening and closing times.

Please note Wilton’s is currently cashless – we will be accepting card payment only if you have not pre-ordered your drinks.

– We ask that all audience members wear a face covering at all times when in the theatre, and when moving round the building. You will not be required to wear face coverings when seated in the front of house areas. Members of staff will also be wearing face coverings.


– We ask anyone who is medically exempt from wearing a face-covering for health reasons to either carry the relevant medical identification or to wear a hidden disabilities lanyard (available here) to help staff identify you and your needs. This is not mandatory, but you may find it makes your visit smoother.

– If you have a disability please email info@wiltons.org.uk and we can assist you with your visit.

– We will have several hand sanitiser stations throughout the venue. Please sanitise your hands on arrival to the venue, before entering the auditorium, and before and after using the toilet facilities.

 We have increased ventilation throughout the venue so please note it may be cool inside. Please do not close any windows in the venue or doors that have been safely held open.

– There will not be a cloakroom.

– We will have an enhanced cleaning schedule in place. 

– If you develop symptoms of Coronavirus after visiting Wilton’s, you should self-isolate and get tested as quickly as possible. If you then test positive, NHS Test and Trace will be in touch. Please follow any advice they may give you. 

– If one of your fellow audience members tests positive for Coronavirus following a performance, you may receive a call from NHS Test and Trace, asking you to get tested or self-isolate. We ask that you follow any advice they may give you. 

Read more
24May. 2021.

Wilton’s Information in relation to COVID-19 and your trip



A few things we have done to reassure you when we reopen in May 2021:

– You will be offered a full refund, should any performance be cancelled due to Covid-19.

– If you are showing Coronavirus symptoms or have been asked to self-isolate you should not attend the performance. You will have until 24 hours before a performance to return or exchange your tickets for these reasons.

– All tickets will be e-tickets. Please be ready to show these on your mobile phone or print them and bring them with you to Wilton’s. We are not posting any tickets, and you will not be able to collect tickets from the box office. Without proof of an e-ticket we will not be able to let you enter the building.

– Currently tickets can be booked in groups of up to 6 (please note this may change). Tickets can be purchased online 24 hours a day, our Box Office is open for in person and telephone sales Monday-Friday (exact opening times may change weekly and can be found here). We ask all our audience members to book only with people in their household or support bubble. If you have already booked with friends or family outside your household or support bubble, please email us at info@wiltons.org.uk. 

–You must keep 1m+ socially  distant from our staff and other bookers in the venue at all times.

– When booking you can choose to sit in the stalls or balcony. Wilton’s will then allocate your seat(s); you cannot do this yourself. We will notify you of your exact seat(s) at least one week prior to the performance. If you have any access requirements you will be able to note this on your order, or please email info@wiltons.org.uk for further assistance.

 Your allocated seat ticket will detail your allocated arrival time – this will from one hour before the performance begins or 30 minutes. We ask that you arrive within your allocated time slot – please email info@wiltons.org.uk to discuss your allocated arrival time if necessary.

– Drinks can be pre-ordered or purchased on the evening – information on how to pre-order your drinks will be sent to you one week before your performance date. We encourage all our audience members to pre-order drinks, which will then be ready for you to collect and enjoy in our auditorium on arrival.  Please note that as of May 2021 drinks can only be collected (if pre-ordered) or purchased after your ticket has been checked at our Main Entrance on Grace’s Alley, and all drinks must be consumed when seated in the auditorium. The Mahogany Bar and Cocktail Bar spaces will not be open for post-show refreshments.

– Please meet with your party before entering Wilton’s. Your tickets will be checked altogether at our main entrance and we may ask you to wait for the rest of your party if you turn up individually.

– Once your tickets have been scanned and you have checked into the venue our team of casual workers will advise you where you can purchase or collect your drinks and you will not need to show your e-ticket again.

– All audience members will be required to wear face coverings at all times within the venue, except when seated in the auditorium with a drink. Members of staff will also be wearing face coverings at all times. If you cannot wear a face coverings for health reasons, please email info@wiltons.org.uk to let us know before your visit. Children under the age of 11 are not required to wear face coverings in the venue.  

– All audience members will be temperature checked on entry to the building. Should you have a raised temperature you will be asked to leave and return after 15 minutes, when you will be checked again. If your temperature remains raised then you will not be permitted entry to the building.

– There will be a one-way system around the building and in the auditorium. Toilets will all be in use. Please follow the signage which will be placed every 2m – please do not move onto the next marker if there is another person there.

– If you have a disability please email info@wiltons.org.uk and we can assist you with your visit. - We will have several hand sanitiser stations throughout the venue. You must sanitise your hands on arrival to the venue, before entering the auditorium, and before and after using the toilet facilities.

– We have increased ventilation throughout the venue so please note it may be cool inside. Please do not close any windows in the venue or doors that have been safely held open.

– There will not be a cloakroom and we will not allow latecomers.

– We will have an enhanced cleaning schedule in place. 

– If you develop symptoms of Coronavirus after visiting Wilton’s, you should self-isolate and get tested as quickly as possible. If you then test positive, NHS Test and Trace will be in touch. Please follow any advice they may give you. 

– If one of your fellow audience members tests positive for Coronavirus following a performance, you may receive a call from NHS Test and Trace, asking you to get tested or self-isolate. We ask that you follow any advice they may give you. 

– By booking a ticket(s) you are consenting to Wilton’s being able to share your name and telephone number with NHS Test and Trace. If you have any questions about this please contact info@wiltons.org.uk.  
Read more
3May. 2021.

Wilton's reopens this month!

We're reopening the Wilton's doors and switching on the Wilton's lights once again



After almost 14 months of being closed to you, our wonderful audience, we are now delighted to be able to announce that...

***Wilton's is reopening***


From May 28th 2021 we've lined up a specially-programmed season of brilliantly intimate shows. There'll be extraordinary theatre and music from a host of talented artists, including some well-known Wilton's favourites.

COVID-19 measures will be in place in accordance with up-to-date government guidelines at the time of your visit. Though you’ll still be able to enjoy a drink in our beautiful Grade II* listed building before the performance. From May there'll be social distancing throughout the building and physically distanced seating with limited capacity, so book your tickets and plan your return visit to Wilton's.

We can't wait to see you again!

Our Shows in May – September 2021 (click on the show titles to find out more and book tickets)

Obsessive Entertainment presents EastEndless (28th – 29th May)
Seabright Productions presents Naked Hope: Quentin Crisp (1st June)
Morgan and West and makin project presents Fantastic Family Magic Spectacular (2nd, 4th June)
Seabright Productions and Silent Uproar presents A Super Happy Story (About Feeling Super Sad) (3rd – 4th June)
Seabright Productions and Play the Spotlight presents Black is the Color of My Voice (5th June)
Poet in the City presents Virgil's Aeneid: Lessons on Fleeing, Hope and Resilience and Forugh Farrokhzad: The Rebel Poet of Iran (7th and 28th June)
Tom Carradine's London Songbook (8th – 9th June)
VERYFINE presents OneTrackMinds (10th, 30th June)
Jimmy Jewell presents Dietrich: Natural Duty (11th – 12th June)
Passion Pit Theatre in association with Theatre Tours International presents Scaramouche Jones or the Seven White Masks (15th – 26th June)
Tricity Vogue presents All Girl Swing Band (1st July)
Christine Bovill's PIAF (8th July)
Jule Clare Productions presents Je regrette! (14th July)
Cancer vs Cabaret presents Ashes to Ashes (28th – 29th July)
Seabright Productions with Will Pickvance presents First Piano on the Moon (2nd, 4th August)
The Lucky Dog Picturehouse presents Nosferatu with live score (10th – 11th August)
Opera della Luna presents Curtain Raisers (30th August – 4th September)

With thanks to Garfield Weston Foundation: Weston Culture Fund, DCMS, HM Treasury, Arts Council England, Tower Hamlets, Swire Charitable Trust, Theatres Trust and other wonderful trusts, foundations, individuals and businesses for their generous support.

Please find a full list of all supporters who have enabled us to reopen here
Read more
23Sep. 2020.

Wilton’s Information in relation to COVID-19 and your trip





Click
here for an accessible version of this information.

A few things we have done to reassure you when we reopen in May 2021:

– You will be offered a full refund, should any performance be cancelled due to Covid-19.
– If you are showing Coronavirus symptoms or have been asked to self-isolate you should not attend the performance. You will have until 24 hours before a performance to return or exchange your tickets for these reasons.
– All tickets will be e-tickets. Please be ready to show these on your mobile phone or print them and bring them with you to Wilton’s. We are not posting any tickets, and you will not be able to collect tickets from the box office. Without proof of an e-ticket we will not be able to let you enter the building.
– Currently tickets can be booked in groups of up to 6 (please note this may change). Tickets can be purchased online 24 hours a day, our Box Office is open for telephone sales Monday-Friday (exact opening times may change weekly and can be found here). We ask all our audience members to book only with people in their household or support bubble. If you have already booked with friends or family outside your household or support bubble, please email us at info@wiltons.org.uk.
– You must keep socially distant from our staff and other bookers in the venue at all times.
– When booking you can choose to sit in the stalls or balcony. Wilton’s will then allocate your seat(s); you cannot do this yourself. We will notify you of your exact seat(s) from one week prior to the performance. If you have any access requirements you will be able to note this on your order, or please email info@wiltons.org.uk for further assistance.
– Your allocated digital seat ticket will detail your allocated arrival time slot – this will either be between 35-60mins before the show or 30-5mins before the show. We ask that you arrive within your allocated time slot – please email info@wiltons.org.uk to discuss your allocated arrival time if necessary. We cannot accept any latecomers at this time
– Drinks can be pre-ordered or purchased on the evening – information on how to pre-order your drinks will be sent to with confirmation of your seat(s). We encourage all our audience members to pre-order drinks, which will then be ready for you to collect and enjoy in our auditorium on arrival. Please note that currently drinks can only be collected after your ticket has been checked at our main entrance on Grace’s Alley, and all drinks must be consumed when seated in the auditorium. The Mahogany Bar and Cocktail Bar spaces will not be open for post-show refreshments.
– Please note Wilton’s is currently cashless – we will be accepting card payment only if you have not pre-ordered your drinks.
– Please meet with your party before entering Wilton’s. Your tickets will be checked altogether at our main entrance and we may ask you to wait for the rest of your party if you turn up individually.
– When entering Wilton’s to attend a performance, it is likely that you will be asked to queue for entry outside the building. Please ensure that you are prepared for a wait and have appropriate clothing in case of poor weather.
– All audience members will be temperature checked on entry to the building. Should you have a raised temperature you will be asked to leave and return after 15 minutes, when you will be checked again. If your temperature remains raised then you will not be permitted entry to the building.
– Once your tickets have been scanned and you have checked into the venue our team will advise you where you can purchase or collect your drinks.
– We ask that all audience members wear a face covering at all times when in the theatre, except, as briefly as possible, to drink as needed. Members of staff will also be wearing face coverings.
– We ask anyone who is medically exempt from wearing a face-covering for health reasons to either carry the relevant medical identification or to wear a hidden disabilities lanyard (available here) to help staff identify you and your needs. This is not mandatory, but you may find it makes your visit smoother.
– There will be a one-way system around the building and in the auditorium. Toilets will all be in use. Please follow the signage which will be socially distanced – please do not move onto the next marker if there is another person there.
– If you have a disability please email info@wiltons.org.uk and we can assist you with your visit.
– We will have several hand sanitiser stations throughout the venue. You must sanitise your hands on arrival to the venue, before entering the auditorium, and before and after using the toilet facilities.
– We have increased ventilation throughout the venue so please note it may be cool inside. Please do not close any windows in the venue or doors that have been safely held open.
– There will not be a cloakroom.
– We cannot allow any latecomers at this time.
– We will have an enhanced cleaning schedule in place.
– If you develop symptoms of Coronavirus after visiting Wilton’s, you should self-isolate and get tested as quickly as possible. If you then test positive, NHS Test and Trace will be in touch. Please follow any advice they may give you.
– If one of your fellow audience members tests positive for Coronavirus following a performance, you may receive a call from NHS Test and Trace, asking you to get tested or self-isolate. We ask that you follow any advice they may give you.
– As per current government guidance, Wilton's is required to collect details of every audience member as part of NHS Test and Trace. In order to help facilitate this Wilton’s has signed up to NHS Test and Trace and therefore requests that all audience members download the NHS app prior to arriving at Wilton's. Upon arrival, audience members who have not provided details in advance will be asked to scan our venue QR code via the NHS app. This is to ensure we comply with the legal requirement to collect contact details for NHS Test and Trace.

If you do not have a smartphone or have not downloaded the NHS app, you will be required to manually give your information to our Front of House team prior to entering the building.
By booking a ticket(s) you are consenting to Wilton’s being able to share your name and telephone number with NHS Test and Trace. If you have any questions about this please contact info@wiltons.org.uk.  

We have been granted the use of Society Of London Theatre & UK Theatre's 'See It Safely' mark and the Visit Britain's 'We're Good To Go' Mark. These mark certifies that we are complying with the latest Government and industry COVID-19 guidelines, to ensure the safety of our staff and audiences. You can find out more here Official London Theatre here: https://officiallondontheatre.com/see-it-safely/ as to what theatres have been putting in place ready for your visit, and what you will need to know beforehand. 
Read more
26Aug. 2020.

Support Wilton's

Wilton’s is now at risk and we need your help.

When we closed our magnificent building in March due to COVID-19, we instantly lost all of our income streams. We have had no choice but to cancel over 50 productions as well as our planned festival for emerging musicians, and we still do not know when we will be able to reopen at our usual capacity.

Without you, our wonderful audience, in our building it is very difficult for us to maintain self-sufficiency. We are doing everything we can to save money and are committed to finding a way through this period so we can look forward to the future and the many exciting productions and projects ahead.

As you may know, we’re unlike many other theatres in that we are a charity but we receive no Arts Council funding. Thankfully we recently received a much-needed emergency grant from the National Lottery Heritage Fund this month but it is called an emergency grant for a reason and we now really need your help too.  

If you have enjoyed coming to Wilton's in the past please make a donation to help us look to the future.

So, whether it’s £10, £100 or £1,000, please donate here today.

Your contribution would be profoundly appreciated and will enable us to be ready to reopen as soon as we are able to do so.


Read more
27May. 2020.

An update about Summer 2020

Following government measures to slow the spread of Coronavirus, we have now closed our beautiful building until further notice.   

We will reopen neither as a theatre nor as a bar before 1st September.   

We have been in touch with bookers for all Summer 2020 shows.

Wilton's is a charity and we receive no regular public funding. It takes over £2 million a year to sustain our unique East End building – the oldest Grand Music Hall in the world – and present our programme of extraordinary theatre and music.        

If you are able to support us at this time, we ask you to donate today. Your donation will ensure we can keep presenting world-class theatre and music in our magical building for all of London and everyone with a curious imagination.         

Thank you again for your understanding and support,  
 
The Wilton's Team   
Read more
6Apr. 2020.

Can you help Wilton’s?


Donate to Wilton's

Wilton's has faced many challenges in its 161-year history. It has survived a fire in 1877, two world wars and the threat of demolition in 1964.

We now find ourselves at another challenging juncture. Following government measures to slow the spread of Coronavirus, we have had to close our beautiful and unique building until further notice.

As you may know, we’re unlike many other theatres in that we are a charity but we receive no Arts Council funding or in fact any statutory funding. We have to make sure our 350 seats are filled for each performance and on top of that raise an additional £1 million to keep our building running and enable us to programme and produce world-class art.

Without you, our wonderful audience, in our building it is very difficult for us to maintain self-sufficiency. But we are committed to finding a way through this period so we can look forward to the future and the many exciting productions and projects ahead, especially our Christmas 2020 production.

To do this, we will need your help and we are therefore asking you today to support us and to do so generously.  

Your donation will help secure our future and the future of a generation of artists we work with.

We realise that many of the organisations you visit will be asking similarly of you and we appreciate that you may not feel able to do so; these are exceptionally hard times for the nation and indeed the world. If you do feel able to donate, we will be extremely grateful and, for us at Wilton’s, every pound will make a difference at this time.

So, whether it’s £10, £100 or £1,000, please donate here today.

It is only with your support that we can continue to present extraordinary theatre and music for all of London and everyone with a curious imagination.  

Thank you.


Photo: © Paul Marc Mitchell
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24Mar. 2020.

An update from us all at Wilton's



Following government measures to slow the spread of Coronavirus, we have now closed our beautiful building until further notice.   

We will reopen neither as a theatre nor as a bar before 22nd June.   

We have been in touch with bookers for March, April, May and June shows and building tours. This year's Wilton’s Music 4all Festival has also been cancelled. All participants have been notified.

Wilton's is a charity and we receive no regular public funding. It takes over £2 million a year to sustain our unique East End building – the oldest Grand Music Hall in the world – and present our programme of extraordinary theatre and music.        

If you are able to support us at this time, we ask you to donate today
. Your donation will ensure we can keep presenting world-class theatre and music in our magical building for all of London and everyone with a curious imagination.         

Thank you again for your understanding and support,   
The Wilton's Team  
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